It was time for brakes on my '06 Honda Accord. From Lauren's great customer service and stellar attitude to John's expertise and ability to explain that my calipers were causing an issue and needed to be replaced, everyone did another excellent job. I've been taking my vehicles to Los Gatos Auto for 15 years, and have no intentions of diverging. Dave has it figured out: great staff, excellent work done promptly and always a fair price. Highly reccommended to friends and family, whenever anything pops up, Los Gatos Auto is the place to go!