5

I went to Los Gatos Auto Service because I needed to have my car aligned and my mechanic didn’t do alignments. What a great experience I had! After I arrived, one of the guys noticed my car needed an oil change and offered to get that done in the same visit even though I hadn’t made an appointment for an oil change. Everyone was so genuine, helpful, pleasant and professional. I now understand why LGAS has received such great reviews.

5

Exceptional service. Very friendly and accommodating. Great price for five star service. Incredibly knowledgeable staff.

5

Lexus dealer wanted almost $2000 to service brakes ("Weak Brake" warning on dashboard) which was NOT under warranty or pre-paid service plan. I took my car to LGA that same afternoon where Hector estimated the job at less than HALF that price. The job was DONE the very next day. Needless to say LGA is my "go-to" auto shop for all my "out-of-warranty" service needs. All of the guys there (Hector, John, and Dave) are FANTASTIC. You won't find a better auto shop in San Jose!

Hi Henry! Thank you for taking the time to let us know of your experience with us. We believe in fair pricing and are so happy to hear that you were satisfied with our work and rates. If you ever need anything or have any questions, please don't hesitate to call.

- Los Gatos Auto Service
5

Excellent service, work. Always friendly and honest. Would recommend to everyone.

Hi David! Thank you for taking the time and leaving a review for us. We're so happy that we've been able to provide you with the service that we strive for.

- Los Gatos Auto Service
5

John and Hector always go above and beyond the call of duty. This shop has taken such good care of my car, i wont go anywhere else from now on. Professional, friendly, great prices and fast! Finally a shop that I can trust with all my cars. I would highly recommend them to all my friends and family.

5

In an ever growing world that is lacking in customer service, Los Gatos Auto Service will never be accused of such poor behavior. The team is professional, pleasant, and most of all on point! The pricing is fair and accurate and service is completed in a timely manner. They make all follow up calls and contacts without fail. I recommend those with an ailing vehicle to get it over to the car doctors' at Los Gatos Auto Service.

Hi Mike! Thank you, so much, for taking the time to leave a review for us. We are happy and proud to hear that we've provided you with the exceptional service we strive everyday to provide. We look forward to working with you again!

- Los Gatos Auto Service
5

This was my first time with this outfit and so I went with some trepidation and curiosity. I gotta say, though, this turned out to be a pleasure from end to end. I never thought I would say something like that about an auto shop. These guys were great. I also realized that these folks were actively working to try and make the experience better. The pricing was fair, the work was as expected, the sense of trust in the process grew on me, and the attitude was great.

Thank you, Bruce, for such high praise! We understand that getting your vehicle repaired is nothing to look forward to, which is why we do our best make the experience as painless and enjoyable (to the extent possible) as we can. Thank you for giving us the opportunity to work on your vehicle and we look forward to seeing you next time!

- Los Gatos Auto Service
5

Exception service. Rear brakes replaces and oil change. Reasonable cost with trustworthy mechanics every service appointment for the last five years. The owner takes pride in taking good care of customers. All, greet me a smile and a can do attitude.

Thank you, Tiffany, for taking time to let us know how you feel and for being our customer for so many years!

- Los Gatos Auto Service
5

Each time I take my car to Los Gatos Auto Service, I'm pleased by the customer service and communication. The employees clearly outline the steps, timeline, and parts that need to be purchased, which leaves me feeling well-informed and assured that I chose the right place. I continue coming here because I feel they are honest, hard working, and understanding.

Hi Laura! Thank you for leaving such a great review for us. We really value transparency which is why we provide our customers with a digital copy of their inspection report with pictures and want to share with you what's actually going on with your vehicle rather than say "You need a new radiator," or whatever the part may be. We want our customers to understand the "why" behind it. We look forward to seeing you next time!

- Los Gatos Auto Service
5

Was in a jam. Had a flat and wanted to get it fixed before I drove home to SF. It was late on a Friday - every place I went was booked. Lauren and the gang at LGA got on it, fixed the tire - put the spare back - test drove the truck - made sure the warning light reset. Super friendly - very conscientious. While I was waiting oversaw how they helped out another customer in a jam. For me service and trust is extremely important. I wish they were closer - I'd take all of our cars and my in-law'c car there. I seldom if ever write reviews. I definitely wouldn't give 5 stars easily, but they we're nice, knew their stuff, helped me out and the price was more than reasonable - that's everything you need to justify 5 stars. To Lauren and the rest of the gang there - thank you.

Hi Rich! Thank you, so much, for taking the time to leave us such an amazing review. We're so glad that we were able to help you and that you were happy with our service and truly appreciate you taking the time to let us know. We know you're not local, but if your ever in the area, feel free to stop by for a cup of coffee and to say hi!

- Los Gatos Auto Service
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